Shipping Policy

Thank you for shopping with us! We work with trusted suppliers and shipping partners to get your orders delivered as quickly and safely as possible.

Processing Time

Orders are typically processed within 2–5 business days after your purchase.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on the product, shipping method, destination, and carrier.

For most orders, delivery typically takes 7–20 business days after processing.

Please keep in mind that these are estimates, not guaranteed delivery dates. Delays can occasionally occur due to carrier issues, weather, holidays, customs, or other circumstances outside of our control.

Tracking

When tracking information is available, it will be provided by email after your order ships.

Please allow some time for tracking information to update after the package has been shipped. It is normal for tracking to take a few days to show movement.

Shipping Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will do our best to update it before the order ships, but changes cannot always be guaranteed.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is significantly delayed or appears to be lost, please contact us so we can help look into the situation.

International Orders

International orders may be subject to customs processing, import fees, or other charges depending on the destination country. Any applicable customs duties or fees are the responsibility of the customer.

Contact Us

If you have questions about your order or shipping, please contact us at:

support@shopsnugs.com

We're happy to help!